Privacy Policy
Purpose of this privacy policy
This Privacy Policy aims to give you information on how we collect and process your personal data, including any data you may provide through this website or via any other means (such as over the telephone) when you purchase travel services, when you join our membership, sign up to our newsletter, when you take part in a competition etc.
This website is not intended for children and the only circumstances in which we collect data relating to children, is
where you make a booking of travel services or complete your easy arrival check-in and you have children in your
party.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we
may provide on specific occasions when we are collecting or processing personal data about you so that you are
fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not
intended to override them.
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Changes to the Privacy Policy and your duty to inform us of changes
We keep our Privacy Policy under regular review. This version was last updated on May 2024 and historic versions
can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current.
Please keep us informed if any of the details you provide to us should change, during the course of your relationship
with us.
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Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling
those connections may allow third parties to collect or share data about you. We do not control these third-party
websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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The data we collect about you
(A) Identity Data
This includes data relating specifically to your identity, such as your first name, maiden name, last name
or similar identifier, title, date of birth.
(B) Contact Data
This includes data relating to how you may be contacted, such as your billing address, email address and
telephone numbers.
(C) Financial Data
This include data relating to your means and methods of payment, such as your bank account and payment
card details.
(D) Transaction Data
This includes data relating to the transactions you have carried out with us, such as details about payments
to and from you and other details of products and services you have purchased from us.
(E) Technical Data
This includes more technical data that we may obtain when you make use of our website, such as your
internet protocol (IP) address, your login data, browser type and version, time zone setting and location,
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browser plug-in types and versions, operating system and platform and other technology on the devices
you use to access this website.
(F) Profile Data
This includes the data that we receive when you create a profile on our website and make use of that
profile, such as your email address and password, purchases made by you, your interests, preferences,
feedback and survey responses.
(G) Usage Data
This includes information about how you use our website, products and services.
(H) Marketing and Communications Data
This includes your preferences in relation to whether or not you want to receive marketing from us and our
third parties and also your communication preferences
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in
the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and
fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost,
used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data
to those employees, agents, contractors and other third parties who have a business need to know. They will only
process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any
applicable regulator of a breach where we are legally required to do so.
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