Club Med Holiday Preparation

Whether you set out for a ski or sun holiday, our Easy Arrival service allows you to fill in some details on a form before your arrival so that everything is ready for when you get to the resort. From signing up your children to our Childcare Services to booking your ski equipment, everything will be ready for you as soon as you get to the Resort!
Discover our easy arrival service

Your children ages 4 to 17 are automatically signed up for the Mini Club® and Club Med Passworld® as a part of Club Med’s all-inclusive package. Baby Club Med® for ages 4 to 23 months and Petit Club Med® for ages 2 to 4 years old, are at extra cost if required.

It is highly recommended you secure this at the time of booking.

Discover our childcare & kids clubs

Get ready for an unforgettable ski holiday at Club Med! Our easy arrival service and information guide ensure a seamless transition from arrival to the slopes. Wondering what a day of skiing looks like? Picture waking up to a hearty breakfast, hitting the slopes with expert instructors, and unwinding with après-ski activities. With our all-inclusive package, enjoy gourmet dining and more without the hassle. Your adventure awaits!

Prepare for your ski holiday

At Club Med, the main arrival day is Sunday. This is perfect for avoiding the queues!

If you have booked a stay without transport, we can arrange your transfer from the nearest train station or airport to the Resort*. When you arrive at the Resort from 3pm, our G.O® team will welcome you with a smile. If you arrive early, lunch can be provided*. At the Resort reception, you will collect your Club Med digital wristband (or Club Med Pass) which will serve as your room key and as a means of payment for additional services. You can enter your bank details in your customer account before your stay or on arrival at the Resort so you can use your wristband throughout your stay.

*At extra cost

Discover multiple convenient sources of information to enhance your Club Med experience:

At the 24-hour reception at your Resort: At your disposal around the clock, the 24-hour reception at your Resort ensures that you can seek assistance and guidance whenever you need it. Additionally, our dedicated Guest Relations team is available at most of our Resorts, ensuring that your queries are promptly addressed at any time of day.

From digital information screens or signs at the Resort: Stay informed through digital information screens or signs strategically placed throughout the Resort, offering timely updates and important announcements.

On the My Club Med App: Stay connected and up-to-date with the convenience of the My Club Med App. Download this mobile application to access real-time information, ensuring you have everything you need at your fingertips.

On the FAQ page: For quick and comprehensive information, visit our FAQ page. Browse through our frequently asked questions, allowing you to find answers to your queries efficiently.

With these valuable resources at your disposal, you can easily access the information you need, ensuring a seamless and well-informed experience throughout your Club Med holiday.

Your home away from home.

"Village" is what we sometimes call our resorts because they're so private, safe, and intimate - and also due to the sense of community and family among our guests.

a.k.a "G.M."

The term "G.M." is loosely translated from the original French as "Genteel Members" but we more commonly us the term "Great Members" to refer to our amazing guests.

Get ready to dance!

Crazy signs are our choreographed dance numbers that are easy to learn and fun for everyone. They're a unique part of Club Med's festive spirit that you may participate in. Just ask a G.O. to teach you!