Snow Guarantee

Before your holiday:
If more than 50% of the ski domain is closed for 2 or more consecutive days within 5 days before departure, you have the option to:

Move your holiday to another Club Med resort.*

If you want to cancel your holiday, you will be able to cancel your holiday free of charge (excluding the cost of the flights, transfers and extras). We will give you a Club Med voucher to the value of your holiday cost (excluding the cost of the flights, transfers and extras) which can be used towards a future booking.

If any of the above apply to you and you want to proceed with a change of resort or need more information, please call us on 03453 67 67 67.

For Snow Guarantee terms and conditions, please click here .

If you're in need of a change of scenery due to snow conditions, Club Med presents a range of ski resorts to explore.

Consider Club Med Les Arcs Panorama in the French Alps as an alternative destination. Boasting over 100 pistes and fantastic snow conditions, it promises an exceptional skiing adventure, particularly at altitudes reaching up to 3,200m. Another appealing option is Club Med La Plagne , renowned for its family-friendly atmosphere and extensive network of runs offering reliable snow conditions well into late April. For those seeking even higher altitudes and guaranteed snow, Club Med Val Thorens in the French Alps is the pinnacle, situated as the highest domain in the Trois Vallées area. Here, you'll find an expansive selection of pistes and an extended skiing season that often lasts until May.

It's important to note that these compensations are applicable only in cases of insufficient snow cover and not for other factors such as staff shortages or adverse weather conditions. Transfers to a different resort depends on availability. Any additional costs are payable by the client. The transfer dates must align with your original booking, and availability at the baby and petit clubs is not guaranteed during the transfer.