Kiroro Grand Japan

Amazing first time Club Med experience & Kiroro Grand exceeded our expectations. Outstanding food with Hokkaido’s ingredients but it’s the personal touch/interactions with the staff (GO’s) that made our trip so memorable. Everything, big or small, was handled quickly without even having to ask. The staff put on some amazing shows considering they’re not professional entertainers. Thank you Merlin and her team Jen, Sam, Fede, Bruno, Mathew, Wisnu, Dileep, Tanjung, Ocean, Perla, Max, Elgan, Serge, Tong, Rein, Rakesh & others for the wonderful memories…

Our family had a great time despite the weather. From the welcome to our departure the staff were very warm and upbeat creating a truly great experience. Two of the highlights were the food where the head chef made me special dishes from my mother country off the standard menu every day which was delicious and the night shows with the circus acts were outstanding. It was also great to see the hotel manager leading from the front and taking part in the restaurant as well as the shows. Our boys really enjoyed Zico club. The atmosphere overall was so friendly that the kids were able to meet new friends and were sad to leave. We will be booking our next trip back.

The weather was not favorable. As usual, GOs were super helpful.
Marlin was a super manager.
Tanjuan was a super entertainer and made all of us happy.
The facility was larger than Sahoro. The breakfast and dinner were 5star.
Highly recommended.

Kiroro grand超好玩，整天都有活動、整天都吃飽飽。村長很nice，接待我們的Jen跟Tong都很細心。還有teens club 的Omen小孩都很喜歡。 Sportscenter的 Billy跟Jimmy也都很風趣！

I stayed at Club Med Kiroro for a week in Aug 2025. I have been at 12 Club Meds around the world and I rate this at the top with Seychelles and think it warrants belonging to the Exclusive Collection. Great food, venue and above all the GO team go out of their way to make you feel at home, arrange a host of activities for kids & adults and just when you thought the day was over put on an awesome show for kids and then adults night after night. I've had a fantastic stay! Thank you Merlin, Ibra, Berfin and everybody else!